Mission Statement

As part of the HYDAC International Group, HYDAC Australia and New Zealand, are privileged to reap the benefits of the collective dedication, innovation, and tireless efforts of our group members in consistently crafting and advancing top-tier technological products. Recognised as a key development partner for leading manufacturers across diverse global industries, we take pride in our role as an innovation and solutions collaborator with providers in the forefront of global energy efficiency, including hydrogen, solar, battery, and wind energy technologies.

Our overarching objective is to seamlessly integrate these cutting-edge products, technologies, and innovations into our offerings, catering to the unique demands and customisation requirements of our customers. We are committed to adding value by delivering these solutions promptly, efficiently, and with unwavering commitment to exceptional service and support, thereby enriching and completing the comprehensive supply package essential for our customers' business success.

Differentiation is central to our market strategy, and we actively contribute to industry growth by providing specialised, contemporary training modules. These modules enhance technical capabilities crucial in a rapidly evolving market. Collaborating with universities, we develop expert engineering specialty packages, augmenting their educational offerings to students.

Our ongoing investment in virtual reality and augmented reality solutions for training and system support reflects our commitment to creating safer and more effective solutions. This ensures the reliability and longevity of our systems, contributing to comprehensive life cycle management support.

We recognise that the true measure of customer satisfaction lies in both product and people-related experiences. Therefore, we prioritise cultivating a safe and motivating work environment for our staff. Through continuous training, we empower our personnel to deliver superior service and support, be it technical, logistical, or commercial. Internally, we establish and uphold systems to provide customers with essential information for optimal product selection, application, and ongoing support to maximize product utilisation.

The synergy achieved through our unwavering commitment to service excellence, quality products, and comprehensive technical support sets HYDAC apart from the competition. This synergy provides our customers with the value for money they seek, positioning us as trusted partners in their businesses. This commitment to excellence is the cornerstone of our success, ensuring our constant development in harmony with the evolving market landscape.

 
 
Mark G. Keen
Managing Director
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